If this is your first time logging into the new website or if you have forgotten your password, you will need to reset your password. Please follow the below steps.
On the right hand side of the homepage in the Membership Login panel, click on the link 'Reset Password'
You will then see the following screen. Enter your Username or Email in the text box and click on 'Get New Password'. You will receive an email with a link to reset your password. A password will never be emailed to you for security reasons. Please check your email for this link (it may take a little time).
When you click on the link you received in your email, this will bring you to the following screen. A password is already inserted for you. You may use this password or change it to something more memorable, if so please delete the password given in the box and type in your own password. Only then should you click 'Reset Password' (please choose a secure password with 'Strong' security as indicated, as this will protect against any potential hackers).
Click on the link 'Log in'. Please wait for the entire page to load before logging in (it may take a couple of seconds).
Insert your Username or Email and your new password and click on 'Log In'.
If you forgot your password you will need to reset your password. Your password will never be emailed to you for security reasons. Follow the process above to reset your password. If you click on 'Forgot Password' this will also be the same process as above.
If you continue to have problems, please email us.